Connectivity for a major event should identify the critical users and systems, reuse suitable venue infrastructure, separate primary and contingency paths, test every service before the event and establish a clear monitoring and fault-escalation plan for live days. Temporary fibre, managed internet, microwave, mobile and satellite can be combined according to the site and risk profile.
Identify the operational users
- Event control and production teams
- Ticketing, access control and accreditation
- Broadcast, media and content transfer
- Security, CCTV and emergency coordination
- Payment systems, concessions and critical suppliers
- Public Wi-Fi where separately scoped
Prioritise the systems whose failure would disrupt safety, admission, broadcast or event operation.
Review the venue and surrounding infrastructure
Confirm existing circuits, ducts, fibre, carrier handovers, mobile coverage, line of sight, power, equipment rooms and access windows. Permanent venue infrastructure may reduce cost, but its capacity and support model must still be tested.
Design primary and contingency connectivity
Consider temporary fibre or Ethernet for the primary path and an independently routed microwave, mobile or satellite service for contingency. The backup should not rely on the same local power, mast, access point or upstream provider without understanding the shared risk.
Plan around the event programme
Venue, routes, power, equipment and access.
Allow time for carriers, civils, temporary structures and permits.
Coordinate broadcast, security, ticketing, IT and production suppliers.
Capacity, failover, monitoring, contacts and escalation.
Live monitoring, incident communication and restoration.
Remove temporary assets and complete incident and performance reporting.
Create a live-event support plan
Document who monitors each service, where faults are raised, the engineering contacts, response expectations, spare equipment, access arrangements and communication intervals. Test the escalation process before the public event begins.
Frequently asked questions
Common questions
Does CROSS provide public event Wi-Fi?
The core proposition is external backhaul, resilience, procurement and delivery management. Public Wi-Fi can be coordinated with a specialist provider where required.
Can an event rely only on 5G or mobile connectivity?
It may be suitable for some uses, but coverage, contention, priority, capacity and failure tolerance should be tested. Critical systems may justify a fixed primary path and independent backup.
How early should temporary connectivity be ordered?
As early as possible. Carrier lead times, route permissions, event build access and testing windows can be longer than the temporary nature of the event suggests.
Can existing venue circuits be reused?
Yes, provided capacity, routing, contract permissions, support and resilience are verified rather than assumed.
Apply this to a live site
Send us the location, existing position and required outcome.
CROSS will identify the most useful next step without requiring you to choose the technology first.